Consumer
CFPB consumer complaints by listed companies, by month
Monthly counts of complaints in the CFPB database for listed financial companies, latest month first, largest counts first.
How to read it. Complaint counts follow the size of a customer base. Compare a company with itself over time before comparing it with others. Month: the month the complaints were received.
Guide: What the CFPB complaint database counts
As of Oct 20, 2026, OQRO holds 77 monthly complaint counts from CFPB Consumer Complaint Database; the latest is dated Sep 1, 2026. The 77 shown below are the most recent period, largest first. Over the last 12 months, Capital One (COF) has the most on file: 32,404 complaints.
Complaints per month, all listed companies, last 24 months · 406,669 in total
Most complaints, last 12 months
- Capital One COF32,404
- JPMorgan Chase JPM25,015
- Synchrony Financial SYF15,580
- Block, Inc. XYZ14,759
- PayPal PYPL11,741
- Chime Financial CHYM11,411
- American Express AXP10,936
- Affirm Holdings AFRM7,800
77 of the 77 most recent shown
Capital One COFMonth Sep 1, 2026
3,178 complaints in September 2026
Company name in the CFPB database: CAPITAL ONE FINANCIAL CORPORATION
JPMorgan Chase JPMMonth Sep 1, 2026
2,233 complaints in September 2026
Company name in the CFPB database: JPMORGAN CHASE & CO.
Encore Capital Group, Inc. ECPGMonth Sep 1, 2026
1,710 complaints in September 2026
Company name in the CFPB database: ENCORE CAPITAL GROUP INC.
Block, Inc. XYZMonth Sep 1, 2026
1,388 complaints in September 2026
Company name in the CFPB database: Block, Inc.
PayPal PYPLMonth Sep 1, 2026
1,270 complaints in September 2026
Company name in the CFPB database: Paypal Holdings, Inc
Synchrony Financial SYFMonth Sep 1, 2026
1,235 complaints in September 2026
Company name in the CFPB database: SYNCHRONY FINANCIAL
Chime Financial CHYMMonth Sep 1, 2026
1,184 complaints in September 2026
Company name in the CFPB database: Chime Financial Inc
American Express AXPMonth Sep 1, 2026
887 complaints in September 2026
Company name in the CFPB database: AMERICAN EXPRESS COMPANY
Affirm Holdings AFRMMonth Sep 1, 2026
660 complaints in September 2026
Company name in the CFPB database: Affirm Holdings, Inc
Bread Financial Holdings, Inc. BFHMonth Sep 1, 2026
597 complaints in September 2026
Company name in the CFPB database: Bread Financial Holdings, Inc.
Truist Financial TFCMonth Sep 1, 2026
492 complaints in September 2026
Company name in the CFPB database: TRUIST FINANCIAL CORPORATION
Ally Financial ALLYMonth Sep 1, 2026
445 complaints in September 2026
Company name in the CFPB database: ALLY FINANCIAL INC.
Nelnet NNIMonth Sep 1, 2026
414 complaints in September 2026
Company name in the CFPB database: Nelnet, Inc.
Credit Acceptance CACCMonth Sep 1, 2026
341 complaints in September 2026
Company name in the CFPB database: CREDIT ACCEPTANCE CORPORATION
Sofi Technologies SOFIMonth Sep 1, 2026
306 complaints in September 2026
Company name in the CFPB database: SOFI TECHNOLOGIES, INC.
Robinhood Markets HOODMonth Sep 1, 2026
159 complaints in September 2026
Company name in the CFPB database: ROBINHOOD MARKETS INC.
M&T Bank MTBMonth Sep 1, 2026
149 complaints in September 2026
Company name in the CFPB database: M&T BANK CORPORATION
Regions Financial Corporation RFMonth Sep 1, 2026
116 complaints in September 2026
Company name in the CFPB database: REGIONS FINANCIAL CORPORATION
Enova International, Inc. ENVAMonth Sep 1, 2026
105 complaints in September 2026
Company name in the CFPB database: ENOVA INTERNATIONAL, INC.
Upstart Holdings UPSTMonth Sep 1, 2026
84 complaints in September 2026
Company name in the CFPB database: Upstart Holdings, Inc.
Consumer Portfolio Services CPSSMonth Sep 1, 2026
77 complaints in September 2026
Company name in the CFPB database: Consumer Portfolio Services, Inc.
SLM Corp SLMMonth Sep 1, 2026
77 complaints in September 2026
Company name in the CFPB database: SLM CORPORATION
Sezzle SEZLMonth Sep 1, 2026
71 complaints in September 2026
Company name in the CFPB database: Sezzle Inc.
CarMax, Inc. KMXMonth Sep 1, 2026
69 complaints in September 2026
Company name in the CFPB database: CarMax, Inc.
World Acceptance Corporation WRLDMonth Sep 1, 2026
66 complaints in September 2026
Company name in the CFPB database: World Acceptance Corporation
Pinnacle Financial Partners PNFPMonth Sep 1, 2026
56 complaints in September 2026
Company name in the CFPB database: PINNACLE FINANCIAL PARTNERS, INC.
Oportun Financial OPRTMonth Sep 1, 2026
39 complaints in September 2026
Company name in the CFPB database: OPORTUN FINANCIAL CORPORATION
Axos Financial, Inc. AXMonth Sep 1, 2026
27 complaints in September 2026
Company name in the CFPB database: AXOS FINANCIAL, INC.
Fulton Financial Corporation FULTMonth Sep 1, 2026
21 complaints in September 2026
Company name in the CFPB database: FULTON FINANCIAL CORPORATION
Regional Management RMMonth Sep 1, 2026
21 complaints in September 2026
Company name in the CFPB database: Regional Management Corporation
UMB Financial Corp. UMBFMonth Sep 1, 2026
17 complaints in September 2026
Company name in the CFPB database: UMB FINANCIAL CORPORATION
Associated Bank ASBMonth Sep 1, 2026
12 complaints in September 2026
Company name in the CFPB database: ASSOCIATED BANC-CORP
OFG Bancorp OFGMonth Sep 1, 2026
12 complaints in September 2026
Company name in the CFPB database: OFG BANCORP
Tesla TSLAMonth Sep 1, 2026
12 complaints in September 2026
Company name in the CFPB database: Tesla, Inc.
Simmons First National Corporation SFNCMonth Sep 1, 2026
12 complaints in September 2026
Company name in the CFPB database: SIMMONS FIRST NATIONAL CORPORATION
Bank OZK OZKMonth Sep 1, 2026
11 complaints in September 2026
Company name in the CFPB database: BANK OZK
South State Bank SSBMonth Sep 1, 2026
11 complaints in September 2026
Company name in the CFPB database: SOUTHSTATE BANK CORPORATION
Frost Bank CFRMonth Sep 1, 2026
11 complaints in September 2026
Company name in the CFPB database: CULLEN/FROST BANKERS, INC.
Valley Bank VLYMonth Sep 1, 2026
10 complaints in September 2026
Company name in the CFPB database: VALLEY NATIONAL BANCORP
Northwest Bancshares, Inc. NWBIMonth Sep 1, 2026
10 complaints in September 2026
Company name in the CFPB database: NORTHWEST BANCSHARES INC
PROG Holdings, Inc. PRGMonth Sep 1, 2026
9 complaints in September 2026
Company name in the CFPB database: Prog Holdings, Inc.
Ameris Bancorp ABCBMonth Sep 1, 2026
8 complaints in September 2026
Company name in the CFPB database: AMERIS BANCORP
Bok Financial BOKFMonth Sep 1, 2026
8 complaints in September 2026
Company name in the CFPB database: BOK FINANCIAL CORP
NBT Bancorp, Inc. NBTBMonth Sep 1, 2026
7 complaints in September 2026
Company name in the CFPB database: NBT BANCORP INC.
Glacier Bancorp GBCIMonth Sep 1, 2026
6 complaints in September 2026
Company name in the CFPB database: Glacier Bancorp Inc.
Trustmark Corp. TRMKMonth Sep 1, 2026
5 complaints in September 2026
Company name in the CFPB database: TRUSTMARK CORPORATION
WSFS Financial Corporation WSFSMonth Sep 1, 2026
5 complaints in September 2026
Company name in the CFPB database: WSFS FINANCIAL CORPORATION
Prosperity Bancshares PBMonth Sep 1, 2026
5 complaints in September 2026
Company name in the CFPB database: PROSPERITY BANCSHARES, INC.
Customers Bancorp, Inc. CUBIMonth Sep 1, 2026
5 complaints in September 2026
Company name in the CFPB database: CUSTOMERS BANCORP, INC
NVR, Inc. NVRMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: NVR INC.
Renasant Corp. RNSTMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: RENASANT CORPORATION
Beacon Financial Corp. BBTMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: BEACON FINANCIAL CORPORATION
Tfs Financial TFSLMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: TFS FINANCIAL CORPORATION
Columbia Banking System COLBMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: COLUMBIA BANKING SYSTEM, INC.
First Interstate BancSystem, Inc. FIBKMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: FIRST INTERSTATE BANCSYSTEM, INC.
Fidelity National Financial FNFMonth Sep 1, 2026
4 complaints in September 2026
Company name in the CFPB database: Fidelity National Financial, Inc
Live Oak Bancshares LOBMonth Sep 1, 2026
3 complaints in September 2026
Company name in the CFPB database: LIVE OAK BANCSHARES, INC.
Eastern Bankshares, Inc. EBCMonth Sep 1, 2026
3 complaints in September 2026
Company name in the CFPB database: EASTERN BANKSHARES INC
AppFolio APPFMonth Sep 1, 2026
3 complaints in September 2026
Company name in the CFPB database: AppFolio, Inc.
Burke & Herbert Financial Services BHRBMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: BURKE & HERBERT FINANCIAL SERVICES CORP.
Banner Corporation BANRMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: BANNER CORPORATION
Banc of California, Inc. BANCMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: BANC OF CALIFORNIA, INC.
Western Alliance Bancorporation WALMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: WESTERN ALLIANCE BANCORPORATION
Oceanfirst Financial OCFCMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: OCEANFIRST FINANCIAL CORP.
Lincoln Educational Services LINCMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: LINCOLN EDUCATIONAL SERVICES CORPORATION
Provident Financial Services, Inc. PFSMonth Sep 1, 2026
2 complaints in September 2026
Company name in the CFPB database: PROVIDENT FINANCIAL SERVICES, INC.
Toll Brothers TOLMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: TOLL BROTHERS INC
First Merchants FRMEMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: FIRST MERCHANTS CORPORATION
EZCORP, Inc. EZPWMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: EZCORP, INC.
Intercontinental Exchange ICEMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: INTERCONTINENTAL EXCHANGE, INC.
Eagle Financial Services EFSIMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: Eagle Financial Services, Inc.
Hilltop Holdings Inc. HTHMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: HILLTOP HOLDINGS, INC
Merchants Bancorp MBINMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: MERCHANTS BANCORP
First American Financial Corporation FAFMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: FIRST AMERICAN FINANCIAL CORPORATION
FB Financial Corp. FBKMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: FB FINANCIAL CORPORATION
First Hawaiian, Inc. FHBMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: FIRST HAWAIIAN, INC.
Security National Financial SNFCAMonth Sep 1, 2026
1 complaint in September 2026
Company name in the CFPB database: Security National Financial Corp















































